Our mission is to help our clients build stronger, more profitable relationships with their customers by providing customised, robust yet equitable service contract documentation that accurately reflects their services and supports their aspirations.
Are you sure you have up to date service contract documentation in place?
Ill-defined service relationships are usually fragile, threaten profitability, and in the case of poorly constructed telephony contracts, expose you to toll-fraud liability.
Service Contract Consultancy, drawing on more than thirty years experience of service delivery in the ICT sector, supplies professionally- drafted terms and conditions, service descriptions, service level agreements and associated documentation to small and medium sized companies who operate in the ICT sector. SCCL's clients are typically IT service providers, office products providers and Telecom Service resellers who provide voice and data, cloud based and general IT services. The technologies and services that we cover include:
Throughout our engagement with you, we will seek to understand your business model, identifying risks and opportunities and addressing these with you, while focussing on:
Make sure you are as protected as fully as possible with robust, yet equitable, terms and conditions of business, accurate service descriptions and realistic service level agreements.
Ask us about a no-obligation review of your current contracts today!